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Privacy Policy

As The Museum Hotel Antakya, we attach great importance to the security and confidentiality of your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (themuseumhotelantakya.com) and use our services.

Collected Personal Data

The personal data we may collect from you include, but are not limited to, the following:

  • Identity Information: Name, surname, date of birth, etc.
  • Contact Information: Email address, phone number, postal address, etc.
  • Reservation Information: Accommodation dates, room preferences, payment details, etc.
  • Digital Information: IP address, cookie data, browser type, etc.

Methods of Collecting Personal Data

Your personal data may be collected through the following methods:

  • Reservations made via our website,
  • Communications conducted via email or telephone,
  • Information automatically collected from your browser when you visit our website.

Purposes of Using Personal Data

The personal data we collect may be used for the following purposes:

  • To carry out and manage reservation processes,
  • To respond to your questions and requests,
  • To improve and personalize our services,
  • To fulfill our legal obligations,
  • For marketing and analytical activities.

Sharing of Personal Data

Your personal data may be shared with third parties only in the following cases:

  • In accordance with legal obligations,
  • With our service providers (such as payment processing and customer support),
  • Where your explicit consent has been obtained.

Protection of Personal Data

The security of your personal data is important to us. Therefore, we take appropriate technical and administrative measures to protect your data. However, please note that no method of data transmission over the internet can be guaranteed to be 100% secure.

Data Retention Period

Your personal data are retained for as long as necessary in line with applicable legal requirements and business purposes. When your data are no longer required, they are securely deleted or anonymized.

Your Rights

With respect to your personal data, you have the following rights:

  • To request access to your personal data,
  • To request the correction or deletion of your data,
  • To object to the processing of your data,
  • To request the portability of your data,
  • To lodge a complaint with the relevant data protection authority.

Contact

If you have any questions regarding our Privacy Policy or wish to exercise your rights, please contact us:

Email: info@themuseumhotelantakya.com
Phone: +90 326 290 00 00
Address: Haraparası, St. Pierre Area, Hacılar Street No: 26/1, 31060 Antakya / Hatay

Changes

This Privacy Policy may be updated from time to time as necessary. Any changes will be published on our website. We recommend that you regularly review this page to stay informed of any updates to our Privacy Policy.